Privacy Notice (Turkey – KVKK)

Privacy Notice (Turkey – KVKK) 

Data Controller: AIGEN Global L.L.C.
Umbrella Brand: MaxxClass
Service Brand: Maxx Limousine
Website: https://www.maxxlimousine.com
Contact: [email protected] | +90 537 747 0 575
Effective Date: April 12, 2026
Last Updated: April 12, 2026

Company Address:
1209 Mountain Road Pl NE Ste N
Albuquerque, NM 87110
United States

This Privacy Notice has been prepared for individuals located in Turkey under the Turkish Personal Data Protection Law No. 6698 (“KVKK”). It explains how your personal data may be processed when you visit www.maxxlimousine.com, request a quotation, make a reservation, or use services provided by us.

For additional information on our general privacy practices, you may also review our Privacy Policy.

1. Personal Data That May Be Processed

Depending on your interaction with us, the following categories of personal data may be processed:

Identification Data
Name, surname, and where necessary passport or driver’s licence details.

Contact Data
Phone number, WhatsApp number, email address, and, where necessary, address details.

Booking and Service Data
Pickup point, drop-off point, date, time, flight details, passenger count, luggage details, vehicle preference, and special requests.

Payment and Financial Data
Payment status, amount, currency, transaction references, invoice or receipt details.

Technical and Security Data
IP address, cookie data, device and browser information, log records, and similar technical data.

Communication Records
Messages, requests, complaints, and support records submitted through forms, email, phone, WhatsApp, or other communication channels.

We do not store full payment card details on our own systems. Card payments are processed by authorised payment service providers.

2. Purposes of Processing

Your personal data may be processed for the following purposes:

  • preparing quotations, receiving reservations, and managing booking processes,
  • planning and delivering services,
  • maintaining customer communication,
  • handling change, cancellation, and refund requests,
  • processing payments and assessing disputes or chargebacks,
  • complying with accounting, invoicing, tax, and legal obligations,
  • ensuring information security, fraud prevention, and system monitoring,
  • measuring and improving service quality.

3. Legal Grounds

Your personal data may be processed under Articles 5 and, where applicable, 6 of KVKK on the basis of one or more of the following legal grounds:

  • where processing is directly related to the establishment or performance of a contract,
  • where processing is necessary for the data controller to comply with legal obligations,
  • where processing is necessary for the legitimate interests of the data controller, provided that it does not violate the fundamental rights and freedoms of the data subject,
  • where explicit consent is required and has been obtained.

Special categories of personal data are processed only where necessary and in accordance with applicable law.

4. Parties to Whom Data May Be Transferred

Your personal data may be shared, to the extent necessary, with the following parties:

  • payment service providers,
  • drivers, operational partners, or local service providers,
  • IT, hosting, email, security, and analytics providers,
  • professional advisers such as accountants, lawyers, and consultants,
  • competent public authorities where legally required.

Your personal data is not sold.

5. Transfer Abroad

Due to the international structure of our company and the international nature of our services, your personal data may be transferred abroad or processed outside Turkey.

Such transfers are carried out in accordance with applicable legal requirements and with appropriate safeguards where necessary.

6. Retention Period

Personal data is retained for as long as required by the purpose of processing and for the retention periods required under applicable legislation.

Once the retention period expires, personal data is deleted, destroyed, or anonymised.

7. Cookies

Our website may use strictly necessary cookies, performance cookies, functional cookies, and, where applicable, marketing cookies.

You may manage your cookie preferences through your browser settings. For more detailed information, please refer to our general Privacy Policy.

8. Your Rights Under KVKK

Under Article 11 of KVKK, you may have the right to:

  • learn whether your personal data is processed,
  • request information if your personal data has been processed,
  • learn the purpose of processing and whether it is used in line with that purpose,
  • know the third parties to whom your personal data is transferred in Turkey or abroad,
  • request correction of incomplete or inaccurate data,
  • request deletion or destruction of personal data,
  • request notification of such actions to third parties to whom data has been transferred,
  • object to a result against you arising exclusively from automated analysis of your data,
  • request compensation if you suffer damage due to unlawful processing.

To exercise your rights, you may contact us at [email protected] using the subject line “KVKK Request”.

9. Related Website Documents

Additional information relating to personal data and services may also be included in the following documents:

  • Privacy Policy
  • Terms & Conditions
  • Cancellation & Refund Policy
  • Distance Sales Agreement (Turkey)

10. Contact

For any questions regarding this Privacy Notice or for requests under KVKK, you may contact us at:

AIGEN Global L.L.C.
1209 Mountain Road Pl NE Ste N
Albuquerque, NM 87110
United States

Email: [email protected]
Phone: +90 537 747 0 575
Website: https://www.maxxlimousine.com